Terms and Conditions
Effective Date: 5th August 2026

Welcome to Nairobi Walls Kenya. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

General

Nairobi Walls Kenya operates a retail business offering wall clocks, wrist watches, glasses, belts, and fashion accessories in Kenya.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

Your continued use of our website after any changes are published constitutes your acceptance of the updated Terms & Conditions.

Products & Descriptions

We strive to ensure that all product descriptions, images, specifications, and prices are accurate and up to date.

However:

  • Minor variations in colour, design, packaging, or product appearance may occur depending on the manufacturer.
  • Product availability is subject to change without prior notice.
  • We reserve the right to discontinue any product at any time.

Pricing

  • All prices are displayed in Kenya Shillings (KES) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • Nairobi Walls Kenya reserves the right to correct pricing errors and cancel or refund any orders affected by such errors.

Orders & Payments

  • Orders are confirmed only after successful payment or payment verification.
  • Full payment must be received before orders are processed and dispatched unless otherwise agreed.
  • We reserve the right to refuse, cancel, or limit any order due to stock unavailability, pricing errors, suspected fraud, or other legitimate reasons.

Delivery

  • Delivery timelines provided are estimates and may vary depending on your location and courier availability.
  • Nairobi Walls Kenya is not responsible for delays caused by courier companies, weather conditions, public holidays, or circumstances beyond our control.
  • Customers are responsible for providing complete and accurate delivery information.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

  • Approved refunds will be processed within 1–3 working days after inspection and approval.
  • Shipping or delivery charges are non-refundable unless the error or fault is caused by Nairobi Walls Kenya.

Warranty & Liability

Where applicable, warranties are limited to the terms provided by the respective manufacturer or supplier.

Nairobi Walls Kenya shall not be liable for damage resulting from:

  • Misuse or negligence
  • Improper installation or handling
  • Unauthorized repairs or modifications
  • Normal wear and tear

User Responsibilities

By using our website, you agree:

  • Not to misuse the website or engage in fraudulent or unlawful activities.
  • Not to attempt unauthorized access to our systems or interfere with website operations.
  • To provide accurate, complete, and truthful information when placing orders.

Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, product descriptions, and website design, is the property of Nairobi Walls Kenya and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from Nairobi Walls Kenya.

Limitation of Liability

To the fullest extent permitted by law, Nairobi Walls Kenya shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall not exceed the purchase price of the product giving rise to the claim.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.

Any disputes arising from these Terms & Conditions shall be subject to the jurisdiction of the Kenyan courts.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Company: Nairobi Walls Kenya

Email: info@nairobiwalls.com

Phone: 0722 178 941

Location: Tom Mboya Street, Old Nation House, Nairobi, Kenya

By using our website or purchasing products from Nairobi Walls Kenya, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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